Signature Sheet

Terms & Conditions of Participation

on guided tours with Green Dog Svalbard AS

By signing up for the tour, you agree to the following conditions:
  1. Participation in the tour is voluntary and is at your own responsibility.
  2. It is Your responsibility to read the tour description before you attend the trip tour.
  3. You must pay attention and follow the instructions from your Green Dog Svalbard guide.
  4. You are responsible for deciding whether you are physically fit and capable of participating on the tour, before signing up.
  5. The Green Dog Svalbard guide must be informed prior to commencement of the tour, if you have any health or medical conditions that may influence your participation of on the tour.
  6. You may not be under the influence of alcohol or drugs while on the tour or handing dogs.
  7. Green Dog Svalbard is under no circumstances liable for any accidents or injuries happening due to circumstances outside the company’s control.
  8. Changes in the program may occur due to weather conditions and unforeseen circumstances.
  9. All clothing and equipment loaned out to you must be returned after the tour.Damage to equipment caused by you the customer, beyond regular wear and tear, will be invoiced to the client.
  10. You as the customer are responsible for taking out travel and medical insurance before participating in the tour
  11. Most of our tours are off road, in on uneven terrain. This increases the chances of falling, and this is especially extra important to be aware of, if you have recently had surgery or suffer from fragile bones.
  12. On our tours, there are hills. On hiking tours, but also on dog sledge tours, it can be necessary to walk these slopes.
  13. Green Dog Svalbard provides winter cloths, but still – going out in winter time might be cold. Make sure you wear warm base layer cloths clothes.
  14. On tours with dog sledge or dog cart, do not stand in front of the sledge or cart. If the sledge or cart starts to move forward and you don’t step aside, it might lead to an accident, inflicting bruises or injury.
  15. The dogs at Green Dog Svalbard are all social and eager dogs – and very strong dogs. The dogs might jump up or happily bounce. Handling the dogs and their joy, for some people can be overwhelming.
  16. Any complains, injuries or dissatisfaction leading to reimbursemen claim, MUST be addressed at the end of the tour, and a written statement must be filled in together with the guide or Green Dog Svalbard manager – if not, Green Dog Svalbard cannot be held responsible.
  17. Green Dog Svalbard has liability insurance for the costs associated with an emergency evacuation or rescue operation.  Any treatment after the actual rescue, should be covered by your own travel and medical insurance.
  18. The local hospital dos not recommend that pregnant woman participate on dogsledge activities.
  19. Any dispute brought before a court must be settled by a Norwegian court.

Cancellation fees for activities:
  • If cancelled 22 days or more prior to departure 100 % refund.
  • If cancelled 22-7 days prior to departure 50 % refund
  • Cancellation less than 7 days prior to departure does not qualify for any refund.
  • If Green Dog Svalbard decides to cancel a trip tour due to weather conditions or any other reasons, you will receive a full refund!

Working as a handler or guide for Green Dog Svalbard is rewarding work, but can be physically exhausting, especially in the beginning. If you have worked as a dog sled guide before, you will know roughly what you can expect. If you are new to it all, you are either fit or will get fit within the next couple of weeks.

Depending if you start as a handler and maybe later on become a guide or as guide from the beginning (who might also occasionally handle), the job will be quite different. Handlers take care of a lot of the daily hard work in the kennel. They have to do a lot of shit-picking, feeding, and preparing food as well as lots of other maintenance work. They are invaluable for keeping a kennel with ~300 dogs running, and they can make a guide’s life easier if one shows them the respect they deserve for their hard work.

As a guide one is in charge of 30 dogs, ranging from 20 kg Alaskan huskies to 40 kg Greenland dogs and mixes between the two. This involves shitpicking, providing them with heavy buckets/cans of breakfast, snacks and dinner (and water in the summer), taking care of wounds and medications and everything in between. A guide takes care of up to 8 guests and goes out with 4 sleds on their own for trips ranging from a couple of hours to 3 days. The guide takes care of the guests from pick-up in town to drop-off and is in charge of getting them dressed in warm suits/hats/gloves, briefed, and on the sleds. She/he provides them with food/ coffee/ cookies at stops, guides them through the ice cave or over a glacier and drops them back to town in one piece.

Although the dogs are as friendly as can be, they can be a handful when they get excited and one sometimes has to step in if they start a fight. Thus, it can sometimes be a bit of a struggle to get two at a time to the sleds without faceplanting in the snow. But finding your favourite clever/cuddly/silly/chill dog and sledding in the stunning landscape in Bolterdalen and beyond is well worth it.

On Svalbard it is essential that one carries a rifle (and a signal pistol) for polar bear protection when sledding or hiking but hopefully you will never have to use it. There is a shooting range in Longyearbyen, and one is shown how to use the rifle (and keep it in good working order). Going to the range with colleagues for practice is good after-work fun.

Another essential tool is a GPS to navigate in bad visibility (snowstorms or fog) and to help find your way in the polar night (hard to navigate when one can’t make out landmarks).

Accommodation is provided mostly on-site at the kennel (10km outside of Longyearbyen) and can range from basic but cosy cabins (single or shared, with electricity and a kitchen but no running water) to shared cabins with running water. One picks up water for cooking at the kennel, does laundry there, and catches a ride with colleagues to town for a shower at the gym. Longyearbyen provides everything one needs and more, and the community is immensely welcoming. Additionally, there seems to be a different festival/event happening every month.

Karina and Martin are awesome bosses who take good care of their handlers and guides and Svalbard is a stunningly beautiful place. The wildlife is amazing and there is nothing better than to see your first polar bear, Arctic fox, or walrus, and the comically short-legged Svalbard reindeer is both amusing to watch and delicious.

Carina Gsottbauer

Fantastic Nature Experiences

Fantastic Nature Experiences

Contact us

9:00-11:00 (GMT+2)

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Passer for alle
Passer for de fleste
Passer for de med normalt god form
Passer for de med over gjennomsnittet god form
Denne aktivitet krever veldig god fysisk form


  • Ved avbestilling inntil 22 dager før aktivitet full refusjon.
  • Ved avbestilling 21-8 dager før aktivitet 50 % refusjon.
  • 7 – 0 dager før aktivitet regnes for en ”no show” og berettiger derfor ikke til refusjon.
  • Har man en reiseforsikring kan man søke forsikringsselskapet om refusjon mot legeerklæring.
  • Velger Green Dog å kansellere en tur, får du full refusjon!

Difficulty Levels


Suitable for everyone


Suitable for most people


Suitable for those in normal good shape


Suitable for those in good shape


This activity requires very good physical shape


  • If cancelled 22 days or more prior to departure 100 % refund.
  • If cancelled 22-7 days prior to departure 50 % refund.
  • Cancellation less than 7 days prior to departure is a ”no show” and does not qualify for any refund.
  • You may apply to your insurance company for a refund if you provide a medical certificate.
  • If Green Dog Svalbard decides to cancel a trip due to weather conditions or any other reasons, you will receive a full refund!


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